FAQ

Yes, all products sold on Gleam Glows are 100% authentic, sourced directly from trusted Japanese brands and suppliers.

We currently deliver products all over the Bangladesh. Please check our shipping policy for details about delivery times and fees based on your location.

You can reach us via email at gleamglows123@gmail.comor You Can call us at 01759215525 or use the contact form on our website.

Yes, many of our skincare products are formulated with gentle, hypoallergenic ingredients suitable for sensitive skin. Check the product description for specific details.

Each serum is designed to address specific skin concerns, such as hydration, anti-aging, or brightening. Refer to our product descriptions or reach out to our support team for personalized recommendations.

Many of our products we sell are cruelty-free. Look for the cruelty-free label in the product details for confirmation.

Yes, we accept returns on unused and unopened products within 15 days of delivery. Please refer to our return policy for details.

Absolutely. All our baby care products are dermatologically tested and formulated with gentle, natural ingredients safe for newborns.

Each product is accompanied by detailed descriptions and usage recommendations. If you’re unsure, feel free to contact our customer support for guidance.

Yes, we offer gift-wrapping services! Select the gift-wrap option during checkout to make your purchase extra special.

Orders are typically processed within 1–2 business days. You’ll receive a confirmation email with tracking details once your order is shipped.

Inside Dhaka Delivery Cost Completely Free but Outside Dhaka We charge 130 Taka. 

We’re sorry to hear that! Please email us at gleamglows123.com or WhatsApp us at 01759215525 with your order number and photos of the damaged item. We’ll resolve the issue as quickly as possible.

We accept Bikash,Nogod,Rocket and Cash on delivery payment methods. The available options will be displayed during checkout.

To initiate a return, email us at gleamglows123@gmail.com or WhatsApp us at 01759215525 with your order details. Products must be unopened and returned within 15 days of delivery.

Refunds are processed within 5–7 business days after we receive the returned item.