Privacy Policy
Privacy Policy
Welcome to Gleam Glows! We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information.
Introduction
This Privacy Policy explains how Gleam Glows collects, uses, shares, and protects information obtained through our website. By using our services, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information:
Personal Information:
Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely via third-party providers)
Non-Personal Information:
Browser type
Device information
IP address
Cookies and browsing activity
User-Generated Content
Product reviews, comments, or other feedback provided by you.
How We Use Your Information
We use your information for the following purposes:
To process and fulfill your orders.
To send order confirmations and shipping updates.
To provide personalized product recommendations.
To improve our website’s functionality and user experience.
To send promotional emails, newsletters, and exclusive offers (with your consent).
To respond to your inquiries and provide customer support.
Sharing of Information
We may share your information in the following circumstances:
Third-Party Service Providers: With payment processors, shipping companies, and marketing tools to deliver our services.
Legal Obligations: To comply with applicable laws, regulations, or legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of our business assets.
Payment Information
Payment details are processed securely through encrypted third-party payment gateways. Gleam Glows does not store your full Payment information on our servers.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies help us:
Remember your preferences.
Provide relevant product recommendations.
Analyze website performance and traffic.
You can manage cookie preferences through your browser settings.
Marketing Communications
You can opt in to receive marketing emails about new products, offers, and updates. If you wish to unsubscribe, you can do so by clicking the “unsubscribe” link in any email or by contacting us.
Data Security
We implement industry-standard measures to protect your personal information, including:
Secure servers
Encryption protocols
Regular security audits
Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Inactive accounts and outdated data may be deleted periodically.
User Rights
You have the following rights regarding your personal data:
Access your personal information.
Correct or update inaccurate data.
Request deletion of your data.
Withdraw consent for marketing communications.
To exercise these rights, contact us at gleamglows123@gmail.com.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices. Any updates will be posted on this page, and the “Effective Date” will be revised accordingly.
Changes to This Privacy Policy
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: gleamglows@gmail.com
- Phone: 01759215525
Shipping, Return, and Delivery Policy
Shipping Policy:
Orders are processed within 1-2 business days.
We currently deliver products all over the Bangladesh. Please check our shipping policy for details about delivery times and fees based on your location
Return Policy:
Unused and unopened items can be returned within 14 days of delivery.
Customers are responsible for return shipping costs unless the product is defective or damaged.
Refunds will be issued within 5-7 business days after the returned item is received and inspected.
Delivery Policy:
Tracking details are provided once your order is shipped.
Delivery times are subject to carrier schedules and delays due to unforeseen circumstances.