- Frequently Asked Question
- How to Use
- Shipping, Return, and Delivery Policy
- Additional information
- Reviews (2)
1. What skin type is Softymo Medicinal Cleansing Foam【White】 suitable for?
Answer: Softymo Medicinal Cleansing Foam【White】 is suitable for all skin types, including sensitive skin. Its gentle formula cleanses without causing irritation or dryness.
2. How often should I use Softymo Medicinal Cleansing Foam【White】?
Answer: For best results, we recommend using the cleansing foam twice a day—once in the morning and once before bed—to keep your skin clean, refreshed, and glowing.
3. Does Softymo Medicinal Cleansing Foam【White】 remove makeup?
Answer: Yes, this product is effective at removing makeup, dirt, and impurities, making it a great choice for your evening skincare routine.
4. Will Softymo Medicinal Cleansing Foam【White】 dry out my skin?
Answer: No, Softymo Medicinal Cleansing Foam【White】 is formulated to hydrate your skin while cleansing. It leaves your skin feeling soft, smooth, and moisturized without the tight, dry feeling.
5. Can I use Softymo Medicinal Cleansing Foam【White】 if I have acne-prone skin?
Answer: Yes, this gentle foam helps cleanse the skin without clogging pores or causing irritation, making it suitable for acne-prone skin.
6. Is this product fragrance-free?
Answer: Softymo Medicinal Cleansing Foam【White】 has a light, pleasant scent, but it is not overpowering. It is designed to be mild and non-irritating to sensitive skin.
7. How should I store Softymo Medicinal Cleansing Foam【White】?
Answer: Store the product in a cool, dry place away from direct sunlight. Ensure the cap is tightly closed to maintain the quality of the product.
8. Can I use this cleanser with other skincare products?
Answer: Yes, Softymo Medicinal Cleansing Foam【White】 works well with other skincare products, such as toners, serums, and moisturizers. Use it as the first step in your skincare routine.
9. Does Softymo Medicinal Cleansing Foam【White】 help with large pores?
Answer: Yes, it helps minimize the appearance of pores by deeply cleansing and refining skin texture, leaving you with smooth, clear skin.
10. How much product should I use each time?
Answer: A small amount (about one or two pumps) is enough to cleanse your entire face effectively.
1️⃣Wet Your Face: Start by wetting your face with lukewarm water to prepare your skin for cleansing.
2️⃣Dispense Foam: Pump a small amount of Softymo Medicinal Cleansing Foam【White】 onto your palm. The foam is pre-formed, so you don’t need to lather it up.
3️⃣Massage Gently: Apply the foam to your face and gently massage in circular motions, focusing on areas with makeup, dirt, or excess oil.
4️⃣Rinse Thoroughly: Rinse your face with lukewarm water, ensuring all the foam is washed away.
5️⃣Pat Dry: Gently pat your face dry with a clean towel, leaving your skin soft, refreshed, and glowing.
Tip: Use morning and night for a fresh, clean, and radiant complexion every day!
Shipping Policy:
✅Orders are processed within 1-2 business days.
✅We currently deliver products all over the Bangladesh. Please check our shipping policy for details about delivery times and fees based on your location
Return Policy:
✅Customers are responsible for return shipping costs unless the product is defective or damaged.
✅Refunds will be issued within 5-7 business days after the returned item is received and inspected.
✅To initiate a return, email us at gleamglows123@gmail.com or WhatsApp us at 01759215525 with your order details. Products must be unopened and returned within 15 days of delivery.
Delivery Policy:
✅Tracking details are provided once your order is shipped.
✅Delivery times are subject to carrier schedules and delays due to unforeseen circumstances.
What are the shipping costs:
Inside Dhaka If Product Price is more than 1000 taka then Delivery Cost Completely Free under 1000 taka delivery cost will be 60 taka and Outside Dhaka We charge 120 Taka.
How long does it take to process an order:
Orders are typically processed within 1–2 business days. You’ll receive a confirmation email with tracking details once your order is shipped.
| Brand Name | KOSE |
|---|---|
| Origin Of Product | Made in Japan |
| Skin Concern | 📌Skin feels oily and clogged with makeup and impurities 📌Pores appear larger and more noticeable 📌Skin looks dull, tired, and lacks radiance 📌Dry patches or redness may appear on the skin |
| Benefits | ✔️ Deep Cleansing |
| Major Ingredients | Dipotassium glycyrrhizinate, purified water, myristic acid, concentrated glycerin, stearic acid, potassium hydroxide, lauric acid, polyethylene glycol 1500, polyethylene glycol 300, polyoxyethylene lauryl ether (7E.0.), L-ascorbin Sodium acid sulfate ester disodium, soymilk fermented liquid, 1,3-butylene glycol, N-coconut oil fatty acid acylglycine potassium liquid, N-lauroylul L-sodium glutamate, Nε-laurylou L-lysine, silk powder, distearate tyrene glycol, hydroxy Propyl methyl cellulose, coconut oil fatty acid methyl taurine sodium, proo oil type glyceryl monostearate, absolute ethanol, ethyl paraben, methyl paraben |



আরিফা তাসনিম –
আগে মুখ ধোয়ার পর স্কিন টান টান ও রুক্ষ লাগত। এখন Softymo White ব্যবহার করার পর স্কিন ফ্রেশ, নরম আর ঝকঝকে দেখায়। এটা আমার ডেইলি রুটিনের অংশ হয়ে গেছে।
Lamiya Chowdhury –
My skin was always oily and prone to small pimples. Since I started using Softymo White, my skin feels clean, less oily, and has a natural glow.