- Frequently Asked Question
- How to Use
- Shipping, Return, and Delivery Policy
- Description
- Additional information
- Reviews (0)
Q1: What is the primary purpose of Kose Softymo Collagen Cleansing Foam?
A: It is a facial cleansing foam designed to remove dirt, oil, and makeup while hydrating and nourishing your skin with collagen.
Q2: Is this cleanser suitable for all skin types?
A: Yes, it is formulated to be gentle and effective for all skin types, including sensitive and dry skin.
Q3: Can I use this cleanser daily?
A: Absolutely! The gentle formula is perfect for daily use, both morning and night.
Q4: Does it help with dull skin?
A: Yes, the collagen-enriched formula helps improve skin elasticity and promotes a fresh, radiant glow.
Q5: Can this product remove heavy or waterproof makeup?
A: While it removes light makeup effectively, heavy or waterproof makeup may require a separate makeup remover for thorough cleansing.
Q6: Will this foam make my skin feel tight or dry after use?
A: No, this product is designed to cleanse without stripping your skin of its natural moisture, leaving it soft and hydrated.
Q7: How much product should I use each time?
A: A pea-sized amount is enough for each use as it lathers into a rich foam, covering your face evenly.
Q8: Is it safe to use around the eyes?
A: While it is gentle, avoid direct contact with your eyes. Rinse immediately if it accidentally gets in your eyes.
Q9: Does this product have a strong fragrance?
A: It has a light, pleasant fragrance that is not overpowering, making it suitable for those sensitive to strong scents.
Q10: How long will one tube last?
A: Depending on usage, one 190g tube can last approximately 2–3 months when used daily.
Q11: Can this cleanser help with acne-prone skin?
A: While it is not specifically formulated for acne, its deep-cleansing and hydrating properties can help maintain a clear complexion and prevent clogged pores.
Q12: Is it cruelty-free?
A: Kose adheres to ethical standards, but you should verify current cruelty-free certifications for this product in your region.
🔹 Step 1: Wet your face with lukewarm water.
🔹 Step 2: Dispense a small amount of foam into your palm.
🔹 Step 3:Gently lather and massage it onto your face in circular motions.
🔹 Step 4:Rinse thoroughly with water and pat dry with a soft towel.
Follow up with your favorite toner and moisturizer for best results.
Shipping Policy:
- Orders are processed within 1-2 business days.
- We currently deliver products all over the Bangladesh. Please check our shipping policy for details about delivery times and fees based on your location
Return Policy:
- Customers are responsible for return shipping costs unless the product is defective or damaged.
- Refunds will be issued within 5-7 business days after the returned item is received and inspected.
- To initiate a return, email us at gleamglows123@gmail.com or WhatsApp us at 01759215525 with your order details. Products must be unopened and returned within 15 days of delivery.
Delivery Policy:
- Tracking details are provided once your order is shipped.
- Delivery times are subject to carrier schedules and delays due to unforeseen circumstances.
What are the shipping costs:
Inside Dhaka Delivery Cost Completely Free but Outside Dhaka We charge 130 Taka.How long does it take to process an order:
Orders are typically processed within 1–2 business days. You’ll receive a confirmation email with tracking details once your order is shipped.Let's Chat!





